Pontefract Castle Visitor Centre

Coronavirus Measures at Pontefract Castle

Pontefract Castle is Covid-19 secure and is welcoming back visitors.

There are steps in place to ensure everyone's safety, so your visit may be a little different, if you have visited before.

Please take some time to read this page in advance of your visit so you know what to expect.

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Pontefract Castle Covid-19 Measures

Pontefract Castle is following VisitEngland guidelines in order to ensure that it is safe to visit.

We want you to visit Pontefract Castle and its Visitor Centre with confidence and feel safe.

We have a number of safety measures in place. This includes:

  • Asking everyone to wear face coverings when indoors, if they can
  • Asking everyone to sanitise their hands
  • Carrying out additional cleaning
  • Keeping doors open to increase ventilation
  • Limiting numbers taking part in tours and activities

Entrance is free and you do not need to book in advance. 

A copy of the site map can be found HERE.

Site staff will continue to carry out regular cleaning of the play area, all benches, seats, railings and audio interpretation boards.

 

Visitor Centre

Due to updated Government guidance, all staff and visitors must wear a face covering in the visitor centre, gift shop, activity zone and toilets, unless you are medically exempt or under 12.

All visitors should sanitise their hands on entering the Visitor Centre and Toilets, and hand gel is available throughout the building.

Under the UK Government's NHS Test and Trace scheme visitors can provide their name and contact details or check in with the Covid-19 app. 

External toilet doors are propped open to allow ventilation and access without touching doors, and hand sanitiser is available in the toilet entrance foyer. The urinals in the men’s toilets are designated out of action. 

Visitors are asked to make space for other visitors and staff who may feel uncomfortable without social distancing in place.

Toilets are closed daily at 12noon and 4pm for cleaning.

At busy times we may use a queuing system for the toilets along the wall of the activity zone outside the building. This will be monitored by a member of staff. 

Castle gift shop: OPEN Wed-Sun 10am-4pm

Toilets: OPEN daily 10am-4pm

Exhibition area: OPEN Wed-Sun 10am-4pm

Activity zone : for booked sessions only